People copy the same information between tools
I identify the hand-offs that waste time and connect the systems that already hold the data, with checks so mistakes are caught early.
Service
Remove repetitive work and connect your systems
I map the current process, identify the steps worth automating and connect the systems involved. The aim is a dependable workflow with clear ownership and error handling, rather than automation that nobody can support.
A process only works if one person remembers the steps
A documented workflow with clear ownership is more valuable than a hidden script. I build automation that can be understood and supported.
Previous automation is fragile or untrusted
I review what exists, retire what is unsafe, and replace it with a smaller set of reliable steps.
Typical needs
- CRM and form integration
- Notifications and approvals
- Document workflows
- Scheduled data movement
- API connections between existing tools
- Reporting pipelines and removal of spreadsheet rekeying
Typical deliverables
- A process map of the current and proposed workflow
- A risk and access review
- Integration design and implementation
- Logging and failure notifications
- Documentation for the people who will own it
- An agreed support route after launch
A clear route from problem to launch
- 01
Understand
A short call establishes the problem, users, constraints, timescale and definition of success.
- 02
Define
MJCIT produces a written scope, delivery approach, assumptions, exclusions, milestones and price basis.
- 03
Design & build
Work is delivered in visible stages with regular demonstrations and decisions recorded.
- 04
Launch & support
The solution is tested, deployed, documented and handed over with an agreed support route.
Questions about this service
Which tools and platforms do you automate?
I start with the tools you already use, provided they have a safe way to connect. The useful question is whether the workflow is stable enough to automate, not whether a fashionable platform can be added.
If this sounds like the problem you have, tell me about it
A short description of the users, constraints and deadline is enough to start a useful conversation.