People copy the same information between tools
I identify the hand-offs that waste time and connect the systems that already hold the data, with checks so mistakes are caught early.
Service
Remove repetitive work and connect your systems
I map the current process, identify the steps worth automating and connect the systems involved. The aim is a dependable workflow with clear ownership and error handling, rather than automation that nobody can support.
A process only works if one person remembers the steps
A documented workflow with clear ownership is more valuable than a hidden script. I build automation that can be understood and supported.
Previous automation is fragile or untrusted
I review what exists, retire what is unsafe, and replace it with a smaller set of reliable steps.
Typical needs
- CRM and form integration
- Notifications and approvals
- Document workflows
- Scheduled data movement
- API connections between existing tools
- Reporting pipelines and removal of spreadsheet rekeying
Typical deliverables
- A process map of the current and proposed workflow
- A risk and access review
- Integration design and implementation
- Logging and failure notifications
- Documentation for the people who will own it
- An agreed support route after launch
A clear route from problem to launch
01
Understand
A short call establishes the problem, users, constraints, timescale and definition of success.
02
Define
MJCIT produces a written scope, delivery approach, assumptions, exclusions, milestones and price basis.
03
Design and build
Work is delivered in visible stages with regular demonstrations and decisions recorded.
04
Launch and support
The solution is tested, deployed, documented and handed over with an agreed support route.
Questions about this service
Which tools and platforms do you automate?
I start with the tools you already use, provided they have a safe way to connect. The useful question is whether the workflow is stable enough to automate, not whether a fashionable platform can be added.
If this sounds like the problem you have, tell me about it
A short description of the users, constraints and deadline is enough to start a useful conversation.